RH Chicago- The Gallery at the Historic 3 Arts Club|Chicago, IL

Support Associate | Swatch Librarian (2020 - 2022)

• Recognized as RH Award Member for living the values of Service & People in my day-to-day work
• Analyzed & arranged a new layout for customer swatch drawers to represent 150 swatches to be optimized as most efficient selling tools for the design consultant team
• Exemplified the swatch levels and reduced costs of $4,000 by removing over 200 discontinued swatches in order to re-organize the sales floor with up-to-date swatches
• Initiated partnerships with the Home Office team by creating a swatch library containing over 200 UPC & Web SKUS broken down by web status, selling status & collection to ensure proper product is in the gallery

Lana Jewelry|Chicago, IL

Logistics Manager (2019 - 2020)

• Promoted into position after 5-months; demonstrated strong-drive & work ethic
• Enhanced overall department by creating new systems & processes to maximize efficiency of products being shipped out
• Shipped out over 500 shipments during December to ensure retailers receive product to sell by successful time management
• Managed seasonal fashion orders and weekly shipments to Nordstrom, Nordstrom Rack & Saks Fifth Avenue

Customer Service Specialist (2019)

• Created and redesigned, user-friendly customer service system in order to clear out 3+ months of repair back log
• Developed new price points based on the number of repairs coming in to ensure profits are being made
• Communicated with retailers & online customers daily regarding repair process, pricing, and any questions that can pertain
• Styled models & jewelry aesthetic for Instagram marketing campaign and achieved the highest amount of Instagram likes of 600 on first posting for the company

CALVIN KLEIN|New York, NY

Planning Intern | PVH Summer Internship Program (2018)

• Analyzed selling & allocated merchandise for multiple products on a weekly basis
• Reviewed & evaluated assortment plans with cross-functional teams to ensure they buyer's vision was in alignment with store targets
• Collaborated with a group of interns by participating in a group project presentation to develop a consumer centric campaign connecting Calvin Klein with college consumers
• Presented in front of Senior Leaders at the end of the internship & implemented some ideas to provide better engagement to the brand consumers